Terms of service
Shopping at Noon Pacific
All software purchases will be delivered via email within 24-48 Working hours
Faulty Products / Warranty Claims – All Brands
Please contact us immediately if you are facing any issue with your Purchase.
Returns Policy Terms & Conditions
1. To organise a return under these terms and conditions, you must notify Noon Pacific via the contact us section within 3-5 days of taking delivery of Your Product and request a return under this Policy. You must comply with the directions of Noon Pacific staff in order to facilitate your return.
2. To qualify to return an item under this Policy, (Physical) Products must be in their original packaging, and must not be damaged in any way by the customer during the time the item is in the customer's possession.
3. To qualify to return an item under this Policy, Products must be in their original packaging, along with all included accessories, and must not be damaged in any way by you during the time the Product is in your possession. The Product is deemed to be in your possession until the Product is received by Us pursuant to this Policy.
4. The 3-day period within which you are eligible to make a return under this Policy commences on the date that you accept delivery of Your Product. Where there is no proof of delivery, this date will be assumed to be 10 business days from the date of dispatch of the Product.
5. The (Physical Delivery) Product must be returned to Noon Pacific within 10 business days of your request to return Your Product under this Policy.
6. You must return the (Physical) Products for which you are seeking a refund at your own cost and you must comply with the directions for returning the Product that Noon Pacific staff provide to you.
7. After receiving the returned Products, Noon Pacific will issue a refund as soon as is reasonably practicable and you will be provided with e-mail acknowledgement.
8. Noon Pacific reserves the right to make changes to this Returns Policy without notice.
All transactions are processed in AUD figures